Family Support Services doing painting crafts with a little girl

Support for the Whole Family

Every member of a family can experience a child’s medical journey differently. Family Support Services provides personalized support, therapeutic activities, education, and opportunities for connection designed to strengthen caregivers, children, teens, siblings, and families as a whole.

Families can participate in the ways that feel right for them, whether they are looking for someone to talk with, opportunities to connect with other families, helpful tools and resources, or simply moments to be together.

Sometimes it helps to have someone there to listen. FSS offers private, supportive conversations for individuals, couples, children, and families in a setting where they can share what they’re experiencing and explore what support may be most helpful.

FSS provides support, not therapy. There is no diagnosing, and families choose how and when they would like to engage.

Connect with other caregivers and family members who understand parts of what you’re experiencing. FSS support groups create space to share experiences, learn from one another, build coping skills, or simply listen and feel less alone.
Children and families need opportunities for connection, creativity, and fun, too. Fun Clubs offer therapeutic, engaging activities that create moments of normalcy, encourage connection, and give families time to enjoy being together.
Knowledge and practical tools can help families navigate challenging moments. FSS workshops explore topics such as managing stress and anxiety, supporting siblings, strengthening relationships, preparing to return home, and navigating changes throughout a child’s healthcare journey.
Important moments don’t stop when a family is away from home. FSS works alongside Ronald McDonald House® programs to create celebrations, cultural experiences, and family events that bring people together and build community.

Connect With FSS

Support is available during your stay and can continue after you return home. Families can connect with FSS in person or virtually and access services at no cost. Getting started is simple: complete a short Family Form and connect with an FSS team member for a Welcome Meeting to learn more about the support available to you and your family.

Helpful Information for Every Member of the Family

Navigating a child’s healthcare journey can bring questions and challenges that change along the way. Family Support Services has gathered resources to help caregivers, children, teens, and siblings understand what they’re experiencing, build coping skills, and adjust throughout the journey.

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